Privacy Policy

Introduction

This privacy policy explains the the type of personal data we may collect and process about you when you visit our website, including any data you provided. The policy also explains how we will store, handle or share that data.

Young Once Limited (Trading as Huzi) located at Unit A&B, 27/F, Billion Plaza II, 10 Cheung Yue St, Lai Chi Kok, Hong Kong, is the controller for your personal data on the website www.infinitypillow.co. We would be collectively referred to as, the ‘company’, ‘we’, ‘us’ and ‘our’ in this privacy policy.

This document has been updated on 24th May 2018.

When do we collect personal data? What personal data do we collect?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

The following list provides general detail about the types of data we process, why we process it, and the lawful basis upon which we do so:

To register on our website:
Data collected: Name, Email Address, Username, Password
Lawful basis: Fulfil the contract 

To process and deliver an order:
Data collected: Name, Billing and Shipping Address, Phone Number, Email Address, Account Username (if any), Password (if any), Payment Card or Paypal account, Items purchased, Newsletter preference.
Lawful basis: Fulfil the contract 

To use data analytics to improves or website, product/services and experience:
Data collected: IP Address, Browser plug-in, Device Type, Operating System, Location
Lawful basis: Necessary for our legitimate interests (improve our services and grow our business)

How we protect your personal data:

You personal data is stored securely on our servers that are maintained by us or third party that are compliant with our privacy policy. The Access of your sensitive personal data (password, payment information) is secured by SSL encryption.

Access to the server and your personal data is restricted to specific employees. We maintain safeguards to protect against unauthorised access, use, modification and disclosure of any personal data in our custody and control.

Who we share your data with:

We will not disclose, rent, sell, share or otherwise transfer your personal data with third parties outside of the scope of processing your orders and sending newsletters.

Email marketing
When you share your email address with us, in order to sign up to our email newsletters, or to opt in or opt out of email marketing in general, we pass your email address to a third-party service provider called MailChimp.

Payment Processing and Fraud Protection:
Our website transactions are handled by either Stripe or Paypal based on your choice. We pass the following information to assist with the payment and fraud processing (Name, Billing and Delivery Address, Order Details, IP Address, Card used including the CVV and expiry date, Email Address)

Please note that by deleting our cookies or preventing future cookies your experience on our website will be limited.
In addition to these specific cases, we use other tools and software to help deliver functionality on our website. The companies that provide these services may also process your personal data – even if that is limited to technical data such as IP address or device id. They include:

In addition to these specific cases, we use other tools and software to help deliver functionality on our website. The companies that provide these services may also process restricted technical data (IP Address, Device ID). They includes PayPal, Adobe (TypeKit) and Google.

Your rights:

You have the right to:

-Request access to your personal data, this allow you to receive a copy of the data we hold so you can check that we are lawfully processing it
-Request to correct personal data we hold, you can amend the data on your account page.
-Request erasure of your personal data.
-Object to processing of your personal data we are relaying fro legitimate purpose.
-Withdraw your consent at any time

Cookies

Cookies are bits stored on your computer for record-keeping purposes. We use cookies to store your last browsing state, so that you won’t need to fill your information again when you come back. We also use tracking technology to better understand site traffic patterns and use. All tracking information are anonymous.

We use cookies to:

-Anonymously record and analyse website usage
-Enable signing in to your online account
-Have a shopping bag which saves your purchases as you shop online

We may also use cookies to personalise your experience on our website, by recognising you and tailoring content or product and service offerings.

To stop cookies being stored on your computer in future, you’ll need to alter the settings of your web browser. You should also be able to delete cookies via your browser settings.

You can find instructions on how to control or delete cookies by clicking by following these browser-by-browser instructions from AboutCookies.org.

For Google Analytics cookies you can also stop Google from collecting your information by downloading and installing the Google Analytics Opt-out Browser Add-on.

You may withdraw your consent for cookies to be set. Please note that by itself this action will neither delete any cookies nor prevent the future setting of cookies.

Please note that by deleting our cookies or preventing future cookies your experience on our website will be limited.

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